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Please utilize the following airport contact information for all general inquiries, complaints, and difficulties pertaining to lost goods and left luggage.

Airport Address: 4200 Genesee Street, Cheektowaga, New York 14225, USA

General Enquiries: +1 (716) 630 6000

Lost & Found: (716) 630 6150

Please call the General Enquiries hotline with any questions about left luggage or luggage storage.

Yes! The first one is obviously Buffalo Niagara International Airport and Niagara Falls Airport is the city of Buffalo’s second international airport. There are only two airlines that fly domestically and seasonally to Canada.

Buffalo (BUF) Airport is 8.2 miles away and is the closest airport to the city. Niagara Falls (IAG) (15.2 miles), Billy Bishop Toronto City (YTZ) (58.1 miles), Rochester (ROC) (63.9 miles), and Toronto (YYZ) are all nearby airports (66.6 miles)

Passengers should arrive at the airport two hours before to their flight’s planned departure time. The airport operates 24 hours a day, seven days a week. Please check with your airline to see if the security checkpoint will be open on the day of your flight.

You can either wait for arriving passengers in the Cell Phone Lot or drive to the main terminal’s arrivals level. If you do not want to use the curbside options, you can use the short-term parking garages for pick-ups and drop-offs.

The Cell Phone Lot is a free service that assists with passenger pick-up and drop-off. In the Buffalo Niagara International Airport’s Free Cell Phone Lot, wait for arriving travelers.

There is no need to make a parking reservation to park On-Site. The Preferred Parking Lot charges BUF parking rates of $12 per day, with a weekly maximum of $72. The Long-Term Parking Lot charges a daily fee of $10, with a weekly maximum of $50. The Economy Parking Lot charges $9 per day with a weekly maximum of $45. Aside from on-site parking, there are other options. You can always find the best and most affordable Buffalo Airport off-site parking lots right here. Excellent BUF parking deals, with safe and secure reservations staring from $4.99 Per Day, Please go here more info?

Yes. Every 10-15 minutes, free shuttles will transport you to and from the off-site parking lot to your terminal. These shuttles run around the clock.

Short-term parking is ideal if you are picking up someone or will only be at the airport for a few hours. If you plan to stay at the airport for several days, weeks, or even months, long-term parking is more cost-effective than short-term parking.

For long-term parking, you can use any of the on-site garages or lots. Although off-site airport parking alternatives offer the most affordable rates for long-term parking. Off-Site Airport Parking provides long-term off-site parking at the lowest rate at Buffalo Airport. The areas have been uncovered, and a free shuttle service is available to take you to and from the airport. Please click here to reserve Long-Term Airport Parking.

Yes, you can reserve a Long Term Off-Site Airport parking space ahead of time. You Can Reserve here.

You can either wait for incoming passengers in the Cell Phone Lot or drive to the main terminal’s arrivals level. If you don’t want to use the curbside choices, you can use the short-term parking facilities for pick-ups and drop-offs.

Yes, the distance from Toronto to Buffalo is 99 miles. Driving from Toronto to Buffalo takes about 1 hour and 48 minutes.

Yes, you can rent a car in Canada after picking up a vehicle at a Budget location in the United States. Keep in mind that renting a car in Canada necessitates a Canadian non-resident insurance card, which certifies that you have auto insurance that is valid in Canada. Click here for Buffalo Airport Car Rental.

At airports, all passengers are required to wear face masks. Your nose and mouth must be covered by your face mask.

With travel advisories in place, we recommend contacting your air carrier for any restrictions or procedural changes. Check here for detailed information on New York State‘s travel guidelines. Please visit www.tsa.gov/coronavirus for the current federal travel guidelines.

Due to current COVID-19 restrictions, any restaurant or shop’s hours of operation cannot be guaranteed. The Food Court will be closed for the time being.

Checkpoint for Security:
The Federal Transportation Security Administration runs the security checkpoint at Buffalo Niagara International Airport (TSA). The Buffalo Niagara International Airport collaborates with the TSA to keep security line lengths under 15 minutes; however, to avoid any issues, we recommend arriving 90 minutes to two hours prior to departure, especially during peak travel periods such as Thanksgiving, Christmas, and Easter, to allow enough time for check-in, security screening, and travel to your gate.

Hoverboards:
Because of concerns about the lithium batteries used in hoverboards (balance boards, gravity boards, self-balancing devices, and so on), airlines will no longer transport hoverboards in checked luggage or as carryon items beginning immediately. Hoverboards (balance boards, gravity boards, self-balancing devices, etc.) are also prohibited from entering the terminal.

Scanners for the body:
At Buffalo Niagara International Airport, the TSA employs Advanced Imaging Technology (AIT). Please visit tsa.gov for further information.

In the United States, airport security has been beefed up. The Transportation Security Administration has information on what passengers are allowed to bring aboard and what they are not allowed to bring aboard (English version pdf)

Here you will find information on topics such as traveling with children, pets, and transferring specific things.

Information on Prohibited Items.

 
Visas, Immigration & Customs Information

Information about Visas, Immigration, and Customs

Contact the consulate that corresponds to your location for complete information on visa requirements, immigration, and customs.

US Immigration & Customs

Documentary requirements for travelers entering the US.

(800) 715-6722 Current Border Crossing Traffic Conditions

NITTEC Real-Time Border Crossing Information

Please be aware that the Western Hemisphere Travel Initiative, which governs land and marine travel into the United States, went into force on June 1, 2009.

When entering the United States, passengers from the United States and Canada must provide a passport or other proof proving their identity and citizenship, according to the WHTI. Please visit https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative for further information on approved documentation and other resources.

Beginning January 31, 2008, U.S. and Canadian citizens aged 19 and up who enter the United States through land or sea ports of entry from the Western Hemisphere must present government-issued photo identification, such as a driver’s license, as well as proof of citizenship, such as a birth certificate or naturalization certificate, or a passport. With proof of citizenship, children under the age of 18 will be entitled to enter. For entrance into the United States, verbal claims of citizenship and identification will not be adequate to establish identity and citizenship.

It is strongly advised that all passengers departing the United States double-check their destination country’s specific documentation requirements. This information is available at travel.state.gov, or you can contact the embassy of the nation you’re traveling to find out what documents are required to meet the country’s entrance criteria. A birth certificate, passport, or passport and visa for entry into that nation are examples of these needs.

Visit cbp.gov for the most up-to-date information on travel papers and when new rules will take effect.

Citizens of other countries:

A valid passport is required (and a Visitor’s Visa may be required).
Please consult the Canada Border Services Agency (CBSA) or the United States Department of State for more information on exceptions to the normal requirements.

NEW AIR TRAVEL REQUIREMENTS BETWEEN CANADA AND THE UNITED STATES:
All Canadian and American nationals traveling by plane between Canada and the US must have a valid passport in order to enter the US.

Visit NITTEC for the most up-to-date traffic information, particularly for bridge crossings.

There is only one passenger terminal at Buffalo Niagara International Airport. AirTran, American Eagle, Continental Airlines, Continental Express, Comair, Independence Air, Jet Blue, Northwest Airlines, Prior Aviation, Southwest Airlines, United Airlines, United Express, US Airways, and US Airways Express are among the passenger airlines that operate from the airport’s terminal.

Travelers going through Buffalo Niagara International Airport can take use of a variety of services and amenities. Next to baggage reclaim is an information center on the lower level of the airport terminal. Maps, area information, bus schedules, brochures, and a courtesy paging telephone are available at this information center at Buffalo Niagara International Airport. Automated Teller Machines, a post office, currency exchange facilities, public telephones, snack bars, newsstands, gift shops, hair salons, shoe shines, and children’s play areas are among the other Terminal amenities.

Gift Shops

The Monarch Newsstand and Gift Shop has a wide range of difficult-to-find things. The gift shop is located right inside security on the upper level. Call ahead to get anything gift wrapped at (716) 565 9333.

Restaurants and Bars

A wide range of food options are available at Buffalo Niagara International Airport. Burger King, AllStars Bar, Matties Texas Red Hots, Vending, Wings to Go, and Uno’s Pizza are among the airport’s eateries and bars.

Buffalo Niagara International Airport
4200 Genesee Street
Buffalo, New York 14225
Phone: (716) 630-6000
Email: [email protected]

Customer Service
(Hours: 8 AM – 2 PM Monday-Friday)

For GPS tracking use 4200 Genesee Street, Buffalo, NY 14225
42.934037,-78.731887

Samsung Galaxy Note 7 is a smartphone manufactured by Samsung.
Please see the links below for more information on the ban on taking all Samsung Galaxy Note 7 Smartphone devices on board an airplane:

The FAA’s PackSafe website, https://www.faa.gov/hazmat/packsafe/, has a list of frequently asked questions.

Shuttles run every 15 minutes to and from the terminal 24 hours a day, 7 days a week.

The terminal does not have any storage lockers.

Obtain clear information from the shipper, including the carrier’s contact information, the flight number, departure city, and arrival time. Animals on commercial flights will be picked up in the baggage claim office on the Arrivals Level; I.D. will be required. Animals delivered as cargo will be picked up at the airport’s cargo facility on Cayuga Road; the shipper must give contact and pick-up information.

The rules for service animals in the United States Department of Transportation can be found here.

If you have arranged for a ridesharing operator (such as Uber or Lyft) to pick you up, exit the baggage claim area through the terminal doors closest to carousel 1 and follow signs to the designated pick-up positions in the hotel shuttle bus lane.

Lyft

 lyft.com

 

Uber

 uber.com

The closest airport to Niagara Falls is Niagara Falls (IAG), which is 10.5 kilometers away. Buffalo (BUF) (32.9 km), Billy Bishop Toronto City (YTZ) (64.9 km), Toronto (YYZ) (78.3 km), and Rochester (ROC) are all nearby airports (113.7 km).

Yes, you can leave your car at the airport because most airports have long-term parking. Tip! Generally, parking at an off-airport lot is less expensive than parking at the airport, but this is not always the case, Please check here for your other cheaper parking option.

Skycaps are available to assist upon request. Passenger Support Specialists are available in Buffalo at (716) 635-1200. Many agents have received sign language training.

There are three border crossings between the United States and Canada in the Niagara Falls area, all of which are within 28 miles (45 kilometers) of Buffalo, New York.

Beautiful views of both the American and Horseshoe Falls can be found on the Canadian side. It’s unquestionably the more opulent side of Niagara Falls. While you can’t get all the way up to American and Bridal Veil Falls, you can get all the way up to Horseshoe Falls.